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Career Paths-Call Centers Student’s Book with Cross-Platform Application破盤好物

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內容簡介: 博客來 博客來書店 Level: A1, A2 & B1

Description
Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job opportunities, answering calls, tech support and automated systems.

The series is organized into three levels of difficulty and offers a minimum of 400 vocabulary terms and phrases. Every unit includes a test of reading comprehension, vocabulary and listening skills and leads students through written and oral production.

Included Features
?A variety of realistic reading passages博客來網路書店
?Career-specific dialogues
博客來網路書局?45 reading and listening comprehension checks
?Over 400 vocabulary terms and phrases
?Guided speaking and writing exercises
?Complete glossary of terms and phrases

Career Paths-Call Centers Student’s Book with Cross-Platform Application破盤好物 好書推薦 博客來網路書店

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  作者： Virginia Evans, Jenny Dooley, Sarah Miranda    新功能介紹
• 出版社：東華    新功能介紹
• 出版日期：2016/02/24
• 語言：英文

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